TERMS AND CONDITIONS
Effective Date: [Insert Date]
Welcome to Wampli (VNS Tech Services Pvt. Ltd.). By accessing or using our services, you agree to be bound by these Terms and Conditions.
---
1. Definitions
- “Company” refers to VNS Tech Services Pvt. Ltd.
- “Platform” refers to our WhatsApp API SaaS software and services
- “User” / “Client” refers to any individual or business using our services
- “Meta” refers to Meta Platforms Inc. (WhatsApp provider)
---
2. Services
We provide a SaaS-based platform that enables users to access WhatsApp Business API features, automation tools, and integrations.
We do not directly own or control WhatsApp services. We act as a technology provider and integration partner.
---
3. Platform License
We grant you a non-exclusive, non-transferable, limited license to use our platform.
You may:
- Rebrand and resell the platform under your own brand
You may NOT:
- Resell without authorization (if restricted plan)
- Copy, modify, or distribute the source code
- Claim ownership of the platform
---
4. Meta (WhatsApp) Compliance & Approval
- All WhatsApp services are governed by Meta policies
- Approval, verification, or access (including:
- Business Verification
- Display Name Approval
- Green Tick / Official Business Account
) is entirely controlled by Meta
Important:
- We DO NOT guarantee approval, verification, or account stability
- Any rejection, delay, or ban by Meta is NOT our responsibility
- Users are fully responsible for following:
- WhatsApp Business Policy
- Commerce Policy
- Anti-spam guidelines
---
5. User Responsibilities
You agree:
- Not to send spam, bulk unsolicited messages, or illegal content
- Not to misuse the platform
- To comply with all applicable laws and Meta policies
Violation may result in:
- Immediate suspension
- Permanent termination
---
6. Fees and Payments
- All payments are non-refundable, unless explicitly stated
- Subscription fees must be paid in advance
- Failure to pay may result in service suspension
---
7. No Refund Policy
- No refunds will be provided for:
- Meta rejection or verification failure
- Account bans or restrictions
- Change of mind
- Lack of usage
---
8. Data Privacy and Security
We take reasonable measures to protect user data.
However:
- We do not guarantee absolute security
- Users are responsible for safeguarding their credentials
Refer to our Privacy Policy for full details.
---
9. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for:
- Indirect or consequential damages
- Loss of data, revenue, or business
- Our total liability is limited to:
👉 Amount paid in the last 3 months
---
10. Intellectual Property
All platform assets including:
- Code
- Design
- Branding
remain the property of VNS Tech Services Pvt. Ltd.
Unauthorized use is strictly prohibited.
---
11. Suspension and Termination
We may suspend or terminate your account if:
- You violate these Terms
- You misuse the platform
- Your activity harms our system or reputation
Termination can occur without prior notice.
---
12. Service Availability
We aim for high uptime but do not guarantee uninterrupted service.
Downtime may occur due to:
- Maintenance
- Third-party (Meta/server) issues
---
13. Modifications to Terms
We may update these Terms at any time.
Continued use = acceptance of updated Terms.
---
14. Governing Law
These Terms are governed by the laws of India.
Jurisdiction: Varanasi, Uttar Pradesh
---
15. Contact Information
VNS Tech Services Pvt. Ltd.
SA 17/128-54A, Ganpati Nagar Colony
Pahariya, Varanasi, Uttar Pradesh, India
Email: support@yourdigitalsolution.in
Phone: +91 9235588177
Website: https://wampli.yourdigitalsolution.in
---
16. Disclaimer
We are a Meta Tech Provider and operate in compliance with Meta’s platform policies.
However, we are not owned or directly operated by Meta. WhatsApp is a trademark of Meta Platforms Inc.